Alerts and follow-ups

Create a clear process for next steps

You’ve taken the main steps to take your homecare business digital with a rostering, ECM and carer mobile app solution that is working well. You can see information from customer visits - so far, so good.

Use Konnektis to easily create follow-ups actions and assign them to the right people or relevant Groups within your organisation. Add additional information, such as text commentary or a picture to ensure that information is saved properly.

Each user within the Konnektis system can have access to their own task management page so your whole team can know the precise status of where any follow-up stands.

Best of all, follow-ups and resulting actions all feed through into the auditing module, providing compliance evidence about how you have supported your customers.

Other helpful resources